Delivery & Returns

Delivery

* Freeforms Inc. delivers throughout the world.

* All orders are packed with the utmost care.

* All orders are shipped with a tracking number.

* All orders are shipped with the correct value marked on the customs form.

Freeforms Inc. commits to ship orders within 2 business days following the validation thereof, and as a function of our available stocks.

You will be advised of the shipment of your package by email, and you will be given a number that will enable you to monitor your order and be informed of the proper forwarding of your package.

For merely indicative information, the delivery time is 24 to 72 hours for metropolitan France (from the date of shipment) and, for international shipment, it varies according to the destination countries.

Delivery Costs

Postage fees are calculated by the weight of the order.

For delivery outside the EU, customs duties may apply and be charged to the customer.

 

RETURN

You have 14 days to return your parcel at your expense.

Skateboard decks must be un-skated and un-gripped, all printed materials and DVDs must be unopened in case of new products, and all the products must be returned in their original packaging and in re-saleable state with all tags still attached, not worn or washed, along with your name and the order number, at the following address :

Freeforms Inc. / 6 rue Cyfflé, Apt.17 - 18etg / 54000 Nancy, France.

You also have the right of retraction within 14 days following delivery of the order.

Freeforms Inc. will refund to the customer any sums he might have already paid, less the shipment costs.

Freeforms Inc. will refund the products within 30 days after its receipt thereof, according to the mode of payment chosen by the customer at the time of his order or through the issuing of a purchase voucher.